Warranty FAQs
What is Chevrolet 2-Yr Maintenance?
Chevrolet 2-Year Scheduled Maintenance coverage is included with the purchase or lease of new 2014 Chevrolet models.
Chevrolet 2-Year Scheduled Maintenance includes only the following:
- 2-year/24,000-mile Scheduled Maintenance (whichever comes first; up to a total of four service events):
- ACDelco dexos1®Oil and ACDelco Oil Filter Change (excludes Spark EV)
- 4-wheel Tire Rotation (excludes dual rear wheel vehicles, all Corvette models and select Camaro models - ZL1 model and 1LE package cars – due to their unidirectional tires; see Owner’s Manual for details)
- 27-Point Vehicle Inspection (MPVI)
What does the bumper-to-bumper warranty cover?
The Bumper-to-Bumper Limited Warranty covers most GM vehicles registered in the U.S. and Canada from the date the vehicle is first delivered until it reaches 3 years or 36,000 miles (whichever occurs first, see dealer for details). It covers the vehicle from bumper to bumper on any vehicle defect related to materials or workmanship. Original tires are covered but prorated after 12,000 miles during the terms of the Bumper-to-Bumper Limited Warranty. For further details, look in the Owner's Manual under "What Is Covered" and "What Is Not Covered."
What is the difference between the 3-year/36,000-mile warranty and the 100,000 mile/5-year Powertrain warranty?
The New-Vehicle Limited Bumper-to-Bumper Warranty on new Chevrolet cars and light-duty trucks remains in effect for 3 years or 36,000 miles (whichever comes first, see dealer for details). The powertrain limited warranty supplements the Bumper-to-Bumper Warranty and, in general, continues to cover the engine, transmission, transfer case and axle assemblies on light-duty vehicles up to the 5 years or 100,000 miles (whichever comes first, see dealer for details) from the vehicle's in-service date.
Is my vehicle covered from rust, too?
GM vehicles are designed and built to resist corrosion. All body and sheet metal components are warranted against rust-through corrosion for a minimum of 6 years/100,000 miles (whichever comes first). Application of additional rust-inhibiting materials is not required under the corrosion coverage and none is recommended. See your GM dealer for terms of this limited warranty.
Does Chevrolet offer or endorse any service contracts for new or used vehicles?
Yes. Chevrolet Protection Plan (CPP) vehicle service and maintenance contracts are the only products endorsed by GM and are available through GM dealers.
What is Roadside Assistance?
GM has a Roadside Assistance program to aid owners during an emergency and with other services. It is a complimentary service that comes with each new GM vehicle. Services provided include:
- 24-hour, 7-days-a-week toll-free phone assistance
- Towing to the closest GM divisional dealer (from a legal roadway)
- Flat-tire change (using vehicle's spare or tire inflator kit)
- Battery jump-start
- Vehicle unlock service (costs for a new key and the labor to create not covered)
- Trip interruption assistance (coverage varies by brand)
- Trip routing (coverage varies by brand)
- Emergency fuel delivery (up to $5.00 worth)
How do I contact Roadside Assistance?
If your GM vehicle is equipped with an active OnStar subscription you can simply press the blue button for Roadside Assistance. If it is not equipped with OnStar, please call 800.243.8872 to initiate Roadside Assistance for your vehicle:
How long is my vehicle covered by Roadside Assistance?
Roadside Assistance is included for 5 years/100,000 miles on 2007 and newer GM models.
Are there any costs to me for using Roadside Assistance?
There is generally no charge for any of the services listed under "What is Roadside Assistance?" while the vehicle is covered by the complimentary Roadside Assistance service. However, additional charges may be incurred for some services, including towing the vehicle beyond the closest GM dealer, for non-warranty parts and labor, or lost key replacements. For details and additional information, please refer to Section 7 of the Owner's Manual.