Customer Reviews

Service team quickly resolved a vehicle control problem related to abnormal tire patter wear. All the the tires were replaced, balanced and they performed an alignment on the vehicle. My ZL1 now performs to expectations and handles beautifully in corners and on tighter turns. Another great job by Copeland���.appreciate this level of quality service on my ZL1.

Easy business deal.

Treated like family from my greeting when I drove my car in to when my service was completed Everyone wanted me to be happy My front plate was faded and in order to get my sticker I needed to replace it No problem I was told order on line send copy of plate has been ordered and I can have a sticker. Done. And my inspection sticker was pass Problems with air front tire No problem crack in step Replaced. Problem solved Service scheduled started on time and completed on schedule This is why I only take my cats to Copeland

Always a pleasure. Personal service done professionally and on time

Excellent service as always .. service department is awesome

Everything was great

Straight up sales, very happy so far.

Yearly full detail on my equinox looks great.

Very helpful and knowledgeable staff

Very good service and customer service as usual.

Entering the service bay, I was promptly and professionally greeted. Once at the service desk, I stood there for at least a minute without being acknowledged by either of the two service advisors sitting at the desk. It was not until I spoke up that one of them said I'll be right with you. The ride home while work was being done was greatly appreciated.

Autumn was an amazing sales woman , she listened to what I was looking for and needed and helped me get a car that was exactly what I needed ! 10/10 I appreciate George and all he was able to do on the finances side and will be back and would refer everyone

Told me a week, took a week. Everything was fixed. Thank you.

Friendly and Respectful Staff on time Service knowledgeable about Current Recalls and Other Issues.

I dropped my 2025 Trailblazer off Sept 12 after it broke down at 2am on my way to work due to transmission issues. Copeland could not give me a loaner so they gave me a reservation for Hertz out of Randolph Ma where I was told by Copeland that they would pick me up at my home to collect a vehicle. I called Hertz all day with no answer. Finally I was able to get a ride Hertz where I was informed they had no cars so I had to wait another day to get a car I was already upset with my brand new car having transmission issues than I had to deal with unprofessional people at Hertz. Copeland had my car for a total of 28 days and not once did they call me to give me an update. I had to keep calling them for an update and to extend the rental. Copeland dropped the ball on the extentiion of the rental and my credit card was charged twice. I would not have been as upset with this whole situation if Copeland would have updated me with any news. I shouldn���t have had to deal with hertz rental and having to call Copeland every few days to get an update and to remind them to extend the rental with Hertz. Once my car was finally repaired I had to deal with Hertz and the rude people that worked there. Than they charged my credit card again because Copeland did not extend the rental a third time . By the time I arrived to pick up my car I explode on the wonderful Autum who sold me the car. The communication I received from Copeland on updated was so disappointing

I was well serviced at the dealership

Always great service!

service was great advisors were friendly

Looks clean and organized, everyone that I spoke with was very professional. Down side, I was under impression that I could leave my car and get a ride home while was on service. Was told not possible. Also could not honor my birthday coupon ; expired on the 10/15/2024

Exceptionally professional and accomodating.